There's a reason we created the HR Sucks brand which includes an Instagram, YouTube, and Podcast. It was a common saying spoken out of the mouths of both employees and employers. How did a department primarily built to drive employee satisfaction and leadership initiatives get here?
What is the HR department?
Most people know OF an HR department, but a lot of people fail to understand what the HR department does by definition. Capterra defines the HR department as a business unit that oversees employment-related functions such as recruitment, payroll, compensation management, onboarding, performance management, and exit.
Well here's our first problem - employee satisfaction isn't considered a core function of the HR department. Creating a positive work environment is an after-thought. Based off of this definition, there's nothing wrong with HR as long as the organization has all of their paperwork in order, employees are paid regularly, and they're not...